As part of the use of its services and in particular the services accessible on its website, its mobile site, its online store and its mobile applications, Bourgogne Chic , as data controller, may collect and process personal data concerning you.
We are committed to respecting the rules for protecting the privacy of prospects and visitors to our website, mobile site, online store and mobile applications. All processing of personal data implemented within the framework of accessible services complies with the applicable local regulations on the protection of personal data and in particular the provisions of the amended "Data Protection" law of 6 January 1978 and the General Data Protection Regulation (EU Regulation 2016/679) or "GDPR".
Bourgogne Chic is committed to ensuring a high level of protection of the personal data of its customers, prospects, users of its website, mobile site, online store and mobile applications and any other person whose personal data it processes.
Bourgogne Chic undertakes to comply with the regulations applicable to all personal data processing that it implements:
Bourgogne Chic implements appropriate technical and organizational measures to guarantee a level of security adapted to the risk inherent in its processing operations, meet regulatory requirements and protect the rights and data of the persons concerned from the design of the processing operations.
Moreover, Bourgogne Chic contractually imposes the same level of protection of personal data on its subcontractors (service providers, suppliers, etc.).
The personal data we collect varies depending on the purpose of the collection and the Service we provide to you.
Generally, we may collect the following categories of personal data directly:
(a) personal contact details, such as your name, first name, email address, postal address and telephone number(s);
(b) the identifiers used to access your online account, namely the username and password. This is necessary for us to create a personal user account;
(c) communications with us, which may include details of conversations via chat, customer service;
(d) demographic information, such as your age, gender and lifestyle preferences (including your favorite products and interests in them);
e) browsing history, such as pages visited, date of visit, location during visit, or IP address;
f) payment information when a purchase or reservation is made on one of our sites, online stores, or one of our applications. Typically the invoice in your name, your billing address and payment details such as your credit card or bank account;
We may also collect personal data about you indirectly when you share content on social networks, websites, stores or applications relating to our products and services, or respond to our posts and promotional announcements on social networks.
Bourgogne Chic does not collect or process personal data relating to children under 18 years of age without the prior consent of the parents or holders of parental responsibility over the child.
If personal data concerning children is collected via our website, mobile site, online store and mobile applications, parents or holders of parental authority have the possibility to object by contacting us at the address indicated at the bottom of this page.
As part of our relationship, you may communicate your personal data to us by various means, including on our website, mobile site, online store and mobile applications when you browse the internet, make purchases, make reservations, fill out various collection forms, subscribe to the e-newsletter, create an account, submit an application, post comments on our social media pages, make any contact with our establishment or otherwise send us your personal data.
The IP address is a series of numbers that is automatically assigned to your computer by your Internet service provider each time you connect. Each time you request something on the site, our servers record the trace of your visit. We collect IP addresses in order to analyze trends on the site. We do not transmit any information that allows you to be identified, which means that your session will be recorded, but will remain anonymous to us.
We may use your IP address in cooperation with your Internet Service Provider to identify you in the event that we need to enforce the Terms of Use to protect our services, customers or to comply with applicable laws.
In order to constantly improve the quality of the services offered on our website, mobile site, online store and mobile application and their suitability with your expectations, Bourgogne Chic may use “cookies”, text files used to identify your terminal when you connect to one of our services.
The deposit of cookies or tracers in your terminal (computer, tablet, smartphone, etc.) allows Bourgogne Chic to collect information and personal data, depending on your choice of settings on your terminal.
Types of cookies used:
They allow you to use the main features of the site, such as purchasing or booking services for example. By disabling the use of cookies, you will no longer be able to benefit from these features.
The information stored cannot be used for commercial purposes.
Performance cookies allow us to optimize our website and detect any technical problems you may encounter.
They allow us to collect information about how you use the site, including the number of visits per page, the number of error messages displayed, the time spent on a page, or the number of clicks on an area of the site.
The information stored cannot be used for commercial purposes.
These cookies allow the site to remember choices you have made (such as your user name, language or region) and provide more precise and personal characteristics. These cookies can also be used to remember changes made by the user, such as text size or font. They can also be used to provide services you have requested, such as watching a video or leaving a comment on a blog. The information collected by these cookies may be anonymized and cannot track your browsing activity on other sites.
By using our website, you agree to receive these types of cookies on your device.
These cookies collect information about your Internet browsing habits in order to offer you advertisements that are tailored to you and your interests. They also make it possible to limit the number of times you see an advertisement and help us evaluate the effectiveness of our advertising campaigns. They are generally installed by advertising networks with the website operator's permission. They memorize visits made to a site and share this information with other companies (advertisers for example). Targeted or advertising cookies are often linked to the site's functionalities provided by the partner company.
Information is collected and shared with third parties to provide audience targeting and optimization solutions for advertisers and publishers. No personal data is collected and an individual cannot be identified through the data collected.
Our website contains links and/or content to other websites and social networks, and we do not know what cookies are used by these websites and social networks. For more information, please consult the information provided by these third-party websites and social networks about their own cookies.
We are committed to protecting your privacy and adhere to the following 2 principles.
- We do not associate any information with your cookies that would allow you to be directly and personally identified. Cookies do not allow us to know your address, date of birth, telephone number or any other information that would allow you to be identified.
- We do not provide any personal information to advertisers or third-party sites that display our interest-based ads.
If your computer or mobile is used by several people, or if it has several browser software, it is possible that the content displayed to other users corresponds to your preferences. If you wish, you can change your browser settings.
For more information on how cookies and targeted advertising work, you can consult the CNIL website: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser.
Our website, mobile site, online store and mobile applications may contain links to third-party websites.
We assume no responsibility for the collection, use, management, sharing or disclosure of data and information by these third parties.
Submission of information to third party sites is governed by the privacy policy and terms of use of those sites. We recommend that you read the privacy policies of those websites before submitting any personal information.
Your data is mainly used for reservation and purchase purposes (provision of services, specific services and products), prospecting, loyalty, animation, commercial information, satisfaction surveys, organization of competitions, new services and products intended to improve your customer experience within our establishment, statistical studies, recruitment, after-sales service, processing of your requests and/or complaints. In addition to the cases where your consent has been obtained (in particular to communicate personalized offers to you), the processing of your data for the various purposes mentioned above is notably necessary:
More specifically, your data is used:
Bourgogne Chic undertakes to keep your personal data for a period not exceeding that necessary for the purposes for which they are processed.
The retention periods are defined according to the processing purposes implemented by Bourgogne Chic and take into account in particular the applicable legal provisions imposing a specific retention period for certain categories of data, any applicable limitation periods as well as the recommendations of the CNIL concerning certain categories of data processing.
The data collected on our website, mobile site, online store and mobile applications may be communicated to our internal staff, or to its ancillary service providers (subcontractors, service providers, banks), as part of the performance of all or part of the services referred to above. We remind you that in this context, Bourgogne Chic asks its service providers to implement strict confidentiality and protection measures for this data.
Personal data may be processed outside the European Economic Area (EEA). If this is the case, Bourgogne Chic will make every effort to ensure that this international transfer of data has an adequate level of security and guarantees.
In accordance with the applicable regulations on the protection of personal data, you may, at any time, exercise your rights of access, rectification, deletion of data concerning you as well as your rights of limitation and opposition to the processing and portability of your personal data.
In addition, you have the legal right to define guidelines regarding the fate of your personal data post mortem.
Furthermore, any person who is a minor at the time their personal data is collected may obtain its deletion as soon as possible.
These rights can be exercised by mail to the following address:
Burgundy Chic
Rue de la Porte Huillier - 21 320 Châteauneuf - Metropolitan France
In this context, we ask you to kindly accompany your request with the elements necessary for your identification (name, first name, e-mail) as well as any other information necessary to confirm your identity.
You also have the right to appeal to the National Commission for Information Technology and Civil Liberties in the event of a violation of the applicable regulations regarding the protection of Personal Data, in particular the GDPR.
Ensuring the security and confidentiality of the personal data that you entrust to us is a priority for Bourgogne Chic . We therefore implement all useful technical and organizational measures, with regard to the nature, scope and context of the personal data that you communicate to us and the risks presented by their processing, to preserve the security of your personal data and, in particular, prevent any destruction, loss, alteration, disclosure, intrusion or unauthorized access to this data, accidentally or illicitly.
We offer you a secure online payment system using the latest technologies in force.
Bourgogne Chic strives to combat identity theft practices on the internet. This is why we use, for example, a device to detect fraudulent payments made by bank card. This device is intended to protect you in the event of loss or theft of your bank card.
The security and confidentiality of personal data is based on everyone's best practices. This is why we invite you not to communicate your passwords to third parties, to systematically log out of your profile and your social account (in particular in the case of linked accounts) and to close your browser window at the end of your work session, particularly if you access the Internet from a computer station shared with other people. This will prevent other users from accessing your personal information.
For any additional questions regarding this policy or how Bourgogne Chic processes your personal data, we invite you to contact us at the following address: hello@bourgognec hic.com
Bourgogne Chic reserves the right to adapt the personal data protection policy. When we make substantial changes to this Declaration, we publish a link to the Declaration on the home page of our site.
